Loro Parque, Tenerife: Tickets and Info

Loro Parque is situated in the northern part of Tenerife in the municipality of Puerto de la Cruz. Its location in the Punta Brava district is well-signposted from all major roads leading into the city.

Address:

Avenida Loro Parque, s/n
38400 Puerto de la Cruz
Santa Cruz de Tenerife, Spain

Free Express Train (Puerto de la Cruz)

For those staying within Puerto de la Cruz, a free "Loro Parque Express" yellow train departs regularly from the city center.

Departure Point: Plaza de los Reyes Católicos (near the McDonald’s).

Schedule: Every 20 minutes.

First Train: 9:30 AM (from Plaza de los Reyes Católicos).

Last Train: 5:30 PM (returning from Loro Parque).

Bus Services (TITSA and Private Coaches)

Tenerife’s public bus network (TITSA) and private operators provide several ways to reach the park from across the island.

From the North: Local TITSA lines serve Puerto de la Cruz from Santa Cruz and surrounding areas. From the central bus station in Puerto de la Cruz, it is a 20-minute walk or a short taxi ride to the entrance.

From the South: If you are staying in Playa de las Américas, Los Cristianos, or Costa Adeje, the most efficient method is the dedicated Loro Parque bus service. These coaches require an advanced booking and a small additional fee, offering a direct return trip from major hotels and central meeting points.

Public Route 343: This is the direct public bus link between Tenerife South (Los Cristianos/Costa Adeje) and Puerto de la Cruz, with a travel time of approximately 1 hour and 45 minutes.

Driving and Parking

If you are traveling by car, follow the TF-5 motorway toward Puerto de la Cruz. Take exit 32 or 36 and follow the signs for "Loro Parque" or "Punta Brava."

Official Parking: The park has a private, secure parking lot with a capacity for 225 vehicles.

Street Parking: Limited free parking is available on the streets surrounding the park, though spaces fill up quickly during peak morning hours.

Taxi

Taxis are readily available throughout the island. A taxi from within Puerto de la Cruz is a quick and affordable option. For those traveling from the south of the island, a taxi is the fastest but most expensive method.

Loro Parque provides a range of essential services to ensure a comfortable day for all visitors.

High-speed Wi-Fi is available free of charge throughout the park, allowing guests to access the digital park map and presentation schedules in real-time.

For those traveling with young children, pushchairs are available for rent at the entrance for a daily fee of €5.00, plus a refundable deposit.

To facilitate a full day of exploration, the park is equipped with secure lockers for storing personal belongings, located near the main entrance.

There are also several designated picnic and rest areas strategically placed along the shaded pathways, providing quiet spaces for families to take a break between exhibits.

Loro Parque is designed to be inclusive, with a majority of the park’s 33 acres accessible to visitors with reduced mobility. Most pathways are wide, paved, and step-free, ensuring that wheelchairs and mobility scooters can navigate between the different animal habitats and gardens without significant obstacles.

Wheelchair and Mobility Scooter Rentals

Manual wheelchairs are available for hire free of charge at the park entrance, requiring only a small refundable deposit. For those who require more assistance, motorized buggies (mobility scooters) can be rented for the day as well. Due to limited availability, it is strongly recommended to reserve these at least three days in advance by contacting the park's public relations team.

Presentations and Exhibits

All major presentation venues, including Orca Ocean, the Dolphinarium, and the Sea Lion theater, feature dedicated seating areas for wheelchair users. These sections are positioned to provide clear, unobstructed views of the animals and trainers. Key walk-through exhibits like Planet Penguin and the Aquarium are equipped with ramps and elevators, and the viewing glass in these areas is positioned at a height suitable for guests in wheelchairs.

Restrooms and Support

Fully adapted restrooms are located at various points throughout the park, clearly marked on the visitor map. These facilities include wide-access doors, support bars, and ample space for maneuvering. Additionally, visitors with an officially recognized disability of 60% or more are eligible for a reduced entry rate when purchasing tickets at the physical ticket counter (valid photo ID and disability certification required).

The park features several themed boutiques and a primary gift shop located near the exit in the Thai Village.

These stores offer a wide range of official merchandise, including high-quality plush toys of the park's most famous residents, such as the orcas and penguins. Visitors can also find sustainable products, branded apparel, and unique handicrafts that reflect the park’s commitment to nature.

For those looking for a more personal memento, the shops provide a variety of educational books, postcards, and DVD documentaries about the Loro Parque Fundación’s conservation efforts. All purchases made within the park shops contribute directly to the funding of global environmental and animal protection projects.